Order policy


All prices on our website are just for information and can be modified without any notification.
These prices cannot be used directly for ordering. Price given by phone without written confirmation will not be applied. Our prices are quoted ex-VAT. Contact us to have the latest price.

Payment terms:

•Payment in 30 days NET.
•Over this date an amount of 1.5 % / month will be added. All products remain property of Gentaur until entire
payment of the invoice.
•For dry ice we charge 25 €.
•Prices are subject to change without notice.
•We accept payment by credit card or by bank transfer.

Shipping and delivery terms:

•The shipments are made though FedEx, TNT or others. We can use also your FedEx, DHL or TNT account.
•The shipping costs depend on your country.
•We order every Friday. We receive the products the following week and ship them to you immediately in that same week.

Any Questions?

• Stanislav Kolev (pcr@gentaur.com), Lieven Gevaert (lieven@gentaur.com) for the commercial and marketing departments
(tel: + 32 16 589045).
• Caroline Gautier (account@gentaur.com) for the accounting department
(tel: +32 16 589045).
• Harm Robberechts(support@gentaur.com), Caroline Gautier (account@gentaur.com) for the logistics department.
• Technical questions Stanislav Kolev (pcr@gentaur.com)
• Other questions: info@gentaur.com (tel: +32 16589045).